Terms ofService.

Final Walk-Through is a service operated by Final Walkthrough LLC (“Final Walk-Through”, “we”, “us”, or “our”). It provides software for creating, documenting, and signing property inspection reports. The service is provided “as is” for professional use by realtors, property managers, landlords, and tenants.

You are responsible for maintaining the security of your account. You must be at least 18 years old to use the service. One person or legal entity may not maintain more than one account, and the free trial may be used only once per customer.

You are responsible for all activity that occurs under your account, including inspections created, data entered, and signatures collected on your behalf.

Final Walk-Through is a paid membership. The following terms apply to your subscription.

• Free trial. New members may start a one-time 14-day free trial. No payment card is required to begin the trial. The trial is granted once per customer and is not available to accounts that have previously held a subscription.
• Subscription and renewal. After the trial (or immediately, if you are not eligible for a trial), continued access requires a paid subscription at the then-current fee shown at checkout. Subscriptions renew automatically for successive billing periods until you cancel. By subscribing, you authorise us, through our payment processor, to charge your payment method at the start of each billing period.
• Cancellation. You may cancel at any time from “Manage membership” in your account, which opens our payment processor’s billing portal. When you cancel, your membership stays active until the end of the current paid billing period and does not renew after that.
• No refunds. All fees are non-refundable. Cancelling stops future charges but does not refund amounts already paid, including for the current billing period; we do not pro-rate partial periods.
• Failed payments. If a renewal payment fails, we may suspend or downgrade your access until payment succeeds. Your data is retained in accordance with our Privacy Policy during this period.
• Price changes. We may change the subscription fee. We will give reasonable advance notice (by email or in-app) before a change takes effect, and the new fee applies to your next billing period. Continuing your subscription after the change constitutes acceptance.
• Payment processor. Payments are processed by Stripe. We do not store your full card details; they are handled by Stripe under its own terms and privacy policy. Fees are exclusive of any applicable taxes, for which you are responsible where required.

You agree not to:

• Use the service for any unlawful purpose or to violate any applicable laws.
• Upload content that is fraudulent, defamatory, or that you do not have the right to share.
• Attempt to gain unauthorised access to other users’ data or to our systems.
• Reverse engineer, decompile, or otherwise attempt to extract the source code.
• Resell or sublicense access to the service without our written consent.

You retain ownership of all inspection data, photos, and documents you create using the service. By uploading content you grant us a limited licence to store and process it solely to provide the service to you.

You are solely responsible for ensuring you have the necessary rights and consents to photograph properties and collect signatures from tenants and landlords.

Signatures collected through the service are intended to constitute legally binding electronic signatures under applicable law (including ESIGN in the US and eIDAS in the EU). However, we make no warranty that signatures will be legally enforceable in your jurisdiction for your specific use case.

You are responsible for verifying that electronic signatures satisfy any requirements imposed by your local landlord-tenant law, lease agreement, or other applicable regulation.

We aim for high availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of the service at any time, with reasonable notice where possible.

The service is provided without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be error-free or that any defects will be corrected.

To the maximum extent permitted by applicable law, Final Walk-Through shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or goodwill, arising from your use of or inability to use the service.

Our total liability for any claim arising from these terms or the service shall not exceed the greater of the amount you paid us in the 12 months preceding the claim or USD $100.

These terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Miami-Dade County, Florida.

We may revise these terms at any time. Material changes will be communicated by email or by a notice in the application at least 14 days before they take effect. Continued use after the effective date constitutes acceptance of the revised terms.

Questions? Email us at contact@finalwalkthrough.app.